Help
My email hasn't arrived, where is it?
First, check your 'spam' folder. Sometimes our email messages are marked as 'spam', either by your ISP, or your email software's built-in spam filter. If you are using an office or work email address, 'spam' filtering may be centralised.
We try to ensure that our email doesn't look like spam, but it is your responsibility to check your mail settings and ensure that you can receive mail from us.
Some programs have a 'white list', you can add an address or domain from which you will always receive unfiltered email. We recommend that you add 'clubtickets.com' to this list.
If you haven't already verified your email address, please do so - this ensures that we have the correct email address detail and that you can definitely receive email from our servers.
Please check that the "use email" contact preference is set, (the checkbox is ticked in your accounts contact details section).